Last updated: July 2025
At Totally Me, we are committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This privacy policy outlines how we collect, use, store, and protect your personal data when you use our website (https://totallyme.co.za) or engage with our services.
Who We Are
Totally Me is a relationship and intimacy coaching practice led by Tracy Ziman Jacobs. Our website address is: https://totallyme.co.za.
What Personal Information We Collect
We may collect and store the following information when you:
- Fill out a contact or booking form
- Register for an event or purchase a product
- Subscribe to our newsletter or mailing list
- Send us an email or make a general enquiry
Information may include:
- Full name
- Email address
- Contact number
- Location (optional)
- Comments or messages you submit
- Preferences (e.g. opt-in to emails)
- Anonymous website usage data (via cookies or analytics tools)
Why We Collect This Information
We collect this data to:
- Respond to your enquiries
- Confirm event bookings or product purchases
- Send email updates if you’ve opted in
- Improve our services, content, and user experience
- Comply with legal requirements
We will never sell, rent, or share your personal data with third parties without your explicit consent unless required to do so by law.
Cookies and Website Analytics
This website uses cookies to:
- Improve your browsing experience
- Store your preferences for return visits
- Measure website traffic (via Google Analytics or similar tools)
You can choose to disable cookies in your browser settings at any time.
Embedded Content From Other Websites
Pages on this site may include embedded content (e.g. videos, podcasts, or social media). These behave as if you had visited the originating site directly, which may collect data, use cookies, or monitor your interaction with the content.
Comments
If you leave a comment on the site, we collect the data shown in the comment form, as well as your IP address and browser information to help detect spam.
If you use Gravatar, an anonymised string (hash) of your email address may be shared with their service. View Gravatar’s privacy policy for more info.
How Long We Keep Your Information
If you leave a comment or contact us, your data may be kept for as long as necessary to deliver the service or support requested, or for as long as legally required. We do not retain personal data unnecessarily.
Your Rights Under POPIA
You have the right to:
- Access any personal information we hold about you
- Request correction or deletion of your personal data
- Withdraw consent to receive communications
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, contact us at: claire@totallyme.co.za
How We Protect Your Information
We take all reasonable technical and organisational measures to secure your personal data, including secure servers, restricted access, and SSL encryption.
Contact
If you have questions or concerns about this policy or how your data is handled, please contact us at: